Hmm..

[Solecord]

You tried to apply VALID facts to a web hosting service which YOU yourself have never been affiliated with.

I don't need to be affiliated with them to know they are overselling. And based on the numerous reviews which I have linked to, I'm giving my opinion on the plans to Phenom as well.

[Rampage]

Actually what you did was compare what he currently has with plans that you're reselling...

yes, because based on experience, based on credentials, and based on what he is saying the hosting company I am showing him is BETTER than what he has.

[Rampage]

Ok than we've come to a conclusion, we're both offering opinions thats ALL I wanted to state.

[Rampage]

I merely showed him a cheaper alternative, with better benefits, that will have NO downtime or slow upload time.

[Solecord]

You're going to tell me I have no knowledge of the industry when you APPLIED the word overselling without showing me any evidence.

I asked you to show me evidence, and all you've done is rebuttal by telling me "I am ignorant".

That is not sufficient.

It's common knowlege in the hosting industry. If you don't believe they are overselling than you are ignorant to the industry. I'm not bashing you because of it, there's millions of people without knowledge of how the industry works. But if you claim to be a part of it and don't see that they are overselling than there's nothign I can say that will change your mind.

[Rampage]

Umm, what?

I know you said you've been "in the business" since February; I've been dealing with the business for over 12 years. The truth about hosts such as IXWebhosting is that they OVERSELL. Oversell basically means they have a dedicated server sitting where ever they have all their servers and they stick as many customers as they can on the server. So if the server has a 500 GB harddrive (theorhetical) and their hosting plan offers 1 GB of space per plan, they'll stick 1000 accounts on the server. That's overselling. IXWebhosting has a history of overselling, offering shitty support, and poor customer service.

.

Not sufficient. (Word of mouth)

[Rampage]

Honestly man you can go look around the internet for better deals it doesn't make a difference to me and when you realize you're getting ripped you can make the decision to come back to my site.

...

[Rampage]

Rampage you've also not offered any "evidence" except your own word of mouth. You're so clearly a salesman with a financial interest that any "advice" from you is completely worthless. Sole clearly knows how to run a good web site (since he runs this one), and because of that fact alone, if the 2 of you say contrasting things about the business, I will always believe him over you. I've worked in sales before and I've had smooth talking bosses who would say absolutely anything to screw people out of a couple dollars, and I'm not impressed. Customer complaints are valid evidence of poor service, and you've supposedly been in this business for 8 months--that is really no time at all.

Pucker up those lips young fella, that'll get you far in life.

[Solecord]

Like I said... if you don't think they oversell I can't post anything that will change you're mind... but from their TOS:

http://www.ixwebhosting.com/index.php/v2/pages.tos#q4

Customer accounts are placed on a server with up to hundreds of other users

They specifically say they stick accounts on a server with "hundreds of other users." .... just for the sake of argument, say that means 200 customers. 200 customers * 300 gigs = 60,000 gigs of disk space. A server can only handle so many harddrives... (and this example assumes everyone has their lowest plan). Overselling.

To Phenom, you had said your site gets 1,000 visitors a day or something... another thing of interest is IXwebhosting's TOS.

http://www.ixwebhosting.com/index.php/v2/pages.tos#q4

It is acknowledged that any single account is entitled to utilize the server resources, within reason, up to what is allotted or by what is physically available. If resources become scarce, IX Web Hosting reserves the right to limit users of the affected machine to a lower limit to preserve the effectiveness of the service for all users. If a particular user is in extreme excess of what the average users of the machine have in use (actually used) of their resource allotments, that customer may be asked to remove content, cut resource usage, or relocate to a dedicated service provider. This policy only applies to web sites that are considered to be abusive in service, disk space or resource consumption and where it is evident that the "fair-use" of resources among customers has been breached, particularly in regards to disk space, bandwidth or CPU processing power utilization. Additionally, web sites that are found to contain either/or no html documents, a large number of unlinked files are subject to warning, suspension or cancellation at the sole discretion of IX Web Hosting.

They basically say that whatever limit they deem is too high they can force you to upgrade or cancel your account. There's no specified limit.

[spooker]

okay so we're all only offering opinions and word of mouth. who am i going to trust here: an upstart terrorist salesman, or one of the founders of my favorite website, whom i've known and played with for years? ie someone with a financial interest in the "advice" he gives who insults anyone who doesn't use his service, or someone who has no financial interest in the discussion and is therefore independent? add on top of that sole's greater experience, and the conversation is closed.

[Baker]

okay so we're all only offering opinions...

Solecord has long participated in other web host forums and has sites with far more traffic than this site has ever had.

When Yellow, Solecord and I got together originally back in 2005, Yellow had told me that Steve is an expert web developer.

Well, you know me ... all kinds of people think they are experts and although I had already known that Steve was heavy in web developing, I wasn't quite sure what to think at first ... I mean self-declared experts might be someone that just knows some HTML and/or can poorly code PHP.

Within just a few days it became clear that Steve was an expert server administrator with deep and broad knowledge and a lot of different skills and experiences. Not just the superficial stuff.

Probably the best thing about this site.

[spooker]

^^what he said

[Phenom]

From what I've experienced so far with SLHosting.

Day 1. problems (But I don't count this as not everything hits the ground running.)

Day 2. wonderful, my website is crankn out pages in under 3 seconds usually around 2.6 seconds for a full page to load.

Day 3. I learn my control panel is actually inert and I have to make support tickets to the support group to get anything done, even setting up a subdomain. in exception to using phpmyadmin.

Day 4. Things work great.

Day 5. Works great.

Day 6. My websites( 4 of them ) are down, I have to email support only to have them tell me "Its something on your end." and that I should try clearing my cache and using proxify.com, which neither worked, turned out it was something on their end.

Day 6.made some support emails to get some subdomains setup, not the most effecient way to setup subdomains but it got done.

Day 7.Works fine

Day 8. My websites are down again for an hour WTF? *email support*

Day 9. works greeeaat........

Day 10. WTF my logs show my websites not recieving any hits for 8am and 2pm & 3pm are not showing any hits, turns out my website is down again. :/

Day 11. works great.

Day 12. WTF? MY FUCKING WEBSITE IS DOWN AGAIN! * email support *

Today My goddamn website is offline once again *emai support* they told me

The service httpd was hung and I have restarted it. It is loading fine now. Please check from your end and confirm.

This sounds like a very unstable server.

But with an hour of waiting they magically turn my website back on.

This has been one of the bumpiest rides with any support and webhost I have ever had. the speedy page load times are there, but its like a daily thing to sit here and babysit my websites to make sure they don't just *blip* off the face of the internet because a httpd service hangs, or whatever happens on their side.

I have given this webhost almost 2 weeks to get their shit together. once 14 days hits and if I see no improvement on uptime I will be switching hosts like I'm allergic to SLhost.com.

P.S It seems the major cause of all this downtime from what support tells me:

There was some load at the server that caused this downtime. We have cleared it and this should not bother you now.

Server load? Thats whats supposed to happen!

If they cleared it then I shouldn't expect my websites to be down tomorrow, or even today. but I do expect it.

[foq]

Sounds like some noob tried to OC the server without verifying it's stability.

[Phenom]

My websites are down, AGAIN, twice in one day nice... I think they are going for a record!